"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Product tours / onboarding
Show your product, don't explain it.
New users sign up, get lost, then churn. Yaplet tours walk them to the aha moment with tooltips anchored to your real buttons, target highlighting, and triggers by URL or behaviour. Built in a point-and-click editor, no code per step.
- Anchored tooltips on real DOM elements
- No code per step. Point, click, write.
- Spotlights the target and dims the rest of the page
- Trigger tours by URL or visitor behaviour
4.9 average rating
|
on G2 & Capterra| No-code Step 2 · of 5Aha moment Goal
Right inside your product
An overlay on the page, no separate doc.
Tours run on top of your real app: same buttons, same menus. Yaplet anchors the tooltip to the element you pick and highlights the target, so users see what to click without matching a screenshot.
app.example.com/dashboard
Your app
Step 2 of 5
Open the Inbox
Every conversation lands here: chat, email and more.
Anchored to real elements
Click any button, menu or input with the visual picker. The tooltip follows the element through layout changes.
Run by URL
Set a start URL. The tour waits for the right page before it opens, so it never fires in the wrong place.
Fallback selectors
Add backup selectors per step. If the element is missing, Yaplet tries the next one.
Skip if hidden
Steps tied to optional UI? Yaplet skips them when the target isn't on screen.
Inside Yaplet Tours
Everything you need to guide users in-app.
Same dashboard as your chat, CRM and knowledge base. One tool, not five. Point-and-click builder, behaviour triggers, and steps that survive a real product without add-ons or upgrade walls.
Visual no-code builder
Open your app, click an element, write the message. Drag steps to reorder and preview as you go. No code per step.
Target by selector
Each step anchors to a CSS selector you pick visually. The tooltip follows the element wherever it sits on the page.
Trigger by URL or behaviour
Show the right tour to the right user: visited X but didn't do Y, on a specific page, on a specific plan. More than 'first visit'.
Multi-step with progress
Chain as many steps as you need. Visitors see a progress dot row and can move forward at their own pace.
Highlight the target
Yaplet spotlights the element and dims the rest of the page, so users know where to look without a tangle of arrows.
Text, video and links
Mix step types: tooltip post, pointer with text, video pointer, or a step that simply opens a URL.
Fallback selectors
Add backup selectors per step. If your UI changes, the tour falls back to them instead of breaking.
Multilingual content
Write each step in the languages your audience speaks. Yaplet shows the right copy to the right visitor.
Mobile responsive
Tours work on phone and desktop. Tooltips reposition, sizes adapt, no awkward overflow.
Onboarding
Cut activation drop-off in the first 5 minutes
Most users decide if they'll stay during their first session. Yaplet walks them to the aha moment the moment they sign in, without a help article or a support ticket.
- Welcome tour starts on the dashboard URL, no setup needed inside your app
- Show users where the important buttons live, in the actual UI
- Skip steps when an element isn't there, so partial accounts never see a broken tour
Feature discovery
Get existing users to find the features you shipped
You shipped something great and no one noticed. Run a focused tour on the page where it lives, so existing users see what's new in seconds without opening your changelog.
- Target only the relevant page: pricing, settings, the new feature itself
- One step, two steps, or a full walkthrough
- Spotlight the new element and explain it in plain language
Live in minutes
Design steps, drop one snippet, publish
Skip the SDK and the per-step code. Open your app inside the Yaplet builder, click the elements you want to highlight, write the messages, hit publish.
1
Design your steps
Open your app inside Yaplet's visual builder. Click an element, write the tooltip, repeat. Drag to reorder.
2
Drop one snippet
Add the same Yaplet snippet you'd use for live chat. One install for chat, tours, surveys and more.
3
Publish and target
Set the start URL, pick who sees it, and ship. Edit anytime, no redeploy on your side.
Install snippethtml
<!-- One snippet powers chat, tours and the rest of Yaplet -->
<script src="https://yaplet.com/api/sdk/loader?widgetId=YOUR_WIDGET_ID" async></script>
<script>
Yaplet.initialize("YOUR_WIDGET_ID");
</script>Ship your first tour in under 10 minutes
Stop writing docs no one reads. Build a tour today on the free-forever plan, with no credit card, and republish anytime your product changes.
No credit card Free plan forever Cancel anytime
Common questions
How Yaplet tours work
Short, honest answers. Still stuck? Open a chat and we'll reply.
Talk to a real person
We use Yaplet too. Try it on us.
Inside your app. Once the Yaplet snippet is installed, tours render as an overlay on top of your real UI. Tooltips anchor to your actual buttons, menus and forms.
No. You design every step in Yaplet's visual builder: open your product inside the builder, click the element you want to highlight, type the message, and Yaplet captures the selector for you.
You set a start URL on the tour, plus optional visitor and behaviour conditions (page, time on page, custom properties, frequency). Yaplet only opens the tour when those match.
Each step can have fallback selectors that Yaplet tries in order. You can also mark a step as 'skip if hidden' so an optional element never breaks the flow.
Four types: a centred post, a pointer tooltip on an element, a pointer with an embedded video, and a link step that sends the visitor to another URL. Use them in any combination.
Yes. Tours support visitor and page targeting, so you can run a welcome tour for new sign-ups and a feature-discovery tour only for users on a specific plan or page.
Yes. Tooltips reposition for narrower screens and the highlight ring resizes to whatever element you anchored to. The same tour works on phone and desktop.
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G24.9/ 5
Excellent
Capterra4.9/ 5
Excellent