Visual no-code builder
Open your app, click an element, write the message. Drag steps to reorder and preview as you go.
Product tours
5.0/5 on G2 and Capterra
Show your product, don't explain it.
Guide new users to their first win with tooltips on your real buttons, built without code.
- Free forever
- No card needed
5.0/5 on G2 and Capterra
What's inside
Everything you need to guide users in your app.
In the same dashboard as your chat, contacts and help center. Included in Growth, or as the Product tours add-on on any plan.
Anchored to your elements
Each step sticks to the element you pick, wherever it sits on the page.
Triggered by URL or behavior
Show the right tour on the right page to the right visitors.
Steps with progress
Chain as many steps as you need. Visitors move on at their own pace.
Spotlight the target
The element lights up and the rest of the page dims.
Text, video and links
Mix posts, pointers, video pointers and steps that open a URL.
Fallback selectors
If your interface changes, the tour tries backup selectors instead of breaking.
Multilingual
Write each step in several languages. Every visitor sees their own.
Right inside your product
On top of your real app, not in a doc.
Users see exactly what to click, on the screen they're already using.
- Pick any button, menu or field with the visual picker
- The tour waits for its start URL, so it opens on the right page
- Steps whose element isn't on screen can be skipped
Your app
- Inbox
Step 2 of 5
Open the Inbox
Every conversation lands here: chat, email and more.
Next
Onboarding
Win users in their first five minutes.
- A welcome tour starts on your dashboard URL
- Show where the important buttons live, in the real interface
- Missing elements are skipped, so nobody sees a broken tour
Feature discovery
Get users to find what you shipped.
- Run a tour only on the page where the feature lives
- One step, two steps or a full walkthrough
- Spotlight the new element and explain it plainly
Live in minutes
Design, install, publish.
- 1
Design your steps
Open your app in the builder, click an element, write the tooltip.
- 2
Add one snippet
The same snippet that runs your Yaplet chat runs your tours.
- 3
Publish and target
Set the start URL and who sees it. Edit anytime, no redeploy.
Questions
Product tour questions, answered.
Do tours run inside my app?
Yes. Once the Yaplet snippet is installed, tours appear on top of your real interface, anchored to your actual buttons, menus and forms.
Do I need a developer for each step?
No. Open your product in Yaplet's visual builder, click the element you want, type the message, and Yaplet saves the selector for you.
How does Yaplet decide when to start a tour?
You set a start URL, plus optional visitor and behavior conditions such as page, time on page, custom properties and frequency. The tour only opens when they match.
What if my interface changes and a target disappears?
Each step can have backup selectors that Yaplet tries in order. You can also mark a step "skip if hidden" so an optional element never breaks the tour.
What kinds of steps can a tour have?
Four: a centered post, a pointer on an element, a pointer with a video, and a link step that sends the visitor to another URL. Mix them freely.
Can I show different tours to different people?
Yes. Use visitor and page targeting to run a welcome tour for new sign-ups and a feature tour only for users on a specific plan or page.
Do tours work on mobile?
Yes. Tooltips reposition on narrow screens and the highlight resizes to the element. The same tour works on phone and desktop.
Which plans include product tours?
The Growth plan includes them. On any other plan, add them as the Product tours add-on for $15 a month.
Still have a question?
Keep exploring
Related features
- User journeys Every path your visitors take, as a flow diagram.
- Documentation builder Publish a fast, searchable docs site with nothing to host.
- Session replays Watch what a visitor did before they reached out.
All of them live in one Yaplet account. Compare plans and pricing
Ship your first tour in under 10 minutes.
Create your free account, add tours when you're ready and edit them whenever your product changes.
- Free forever
- No card needed