"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
Maya K.
Head of Support, SaaS company
Pricing
Replace the four or five tools you juggle today with one. Free forever, switch or cancel in a click, and your AI answers keep going at pay-as-you-go rates.
Basic
Best for: Solo founders trying things out
Try Yaplet hands-on with the essentials. Upgrade only if you need more.
Free
foreverFree forever — upgrade when you outgrow it.
100 free AI answers a month that never just stop — go over and you simply pay as you go.
What's included
Starter
Best for: Small teams getting their first AI in place
Live chat, your first AI assistant, and the inbox that ties them together.
$23
Save $72 / year
Your AI handles the easy 50% so your team only sees what really matters.
Everything in Basic, plus:
Growth
Best for: Scaling teams that need automation
Vex AI, workflows, advanced analytics — everything to scale support without scaling headcount.
$79
Save $240 / year
Workflows + reporting + a Vex AI that learns your brand voice. Most teams pick this.
Everything in Starter, plus:
Enterprise
For high-volumeCustom limits, SLAs, SSO, audit logs and a dedicated CSM. Built for scale.
Reply within 1 business day
GDPR-ready
EU-hosted and compliant
No card needed
Try free, decide later
Pay as you go
Top up, credits never expire
Real-human support
We help you migrate
Compare plans
Compare what each plan includes, down to the exact AI quota and seat counts. Hover any feature for a plain explanation.
Features
Click a plan card above to highlight it here. Hover the info icons to see what each feature does.
Pricing FAQ
The fine print, made clear. If anything's still fuzzy, ping us in chat. Real humans reply in minutes during business hours.
Still have questions?
We're real humans, no bots here.
Yes, from your billing dashboard, in one click. Upgrades unlock instantly and you're only charged for the days you use. Downgrades apply at the end of your current billing cycle. No fees, no phone calls, no rep to convince.
Every feature of your chosen paid plan, unlocked for 14 days. No credit card to start. If you don't upgrade, your account drops to the free Basic plan. Your conversations, contacts, and AI training stay where they are.
Nothing breaks. The free Basic plan includes 100 AI answers each month. Beyond that you simply pay as you go from your credit balance and you're only charged for what you use, so you never get a surprise bill.
Yes. The free Basic plan includes 100 AI answers every month. When those run out the AI doesn't stop or force an upgrade: top up a prepaid balance (any amount, no subscription) and it keeps answering, charging only for what you use.
Yes. One click in your dashboard. No phone calls, no "win-back" emails. You keep access until the end of your current billing cycle.
All major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and SEPA in the EU. Annual Enterprise customers can pay by invoice and bank transfer.
Yes. The Basic plan is free, forever. No credit card, no expiry. It includes a widget, a VEX AI bot, and 100 AI answers every month. Need more? Top up credits and pay as you go — no subscription, and credits never expire.
Ready when you are
Drop one snippet on your site and you're answering customers today. No card, no call, no setup fee.
Live in 5 minutes
One snippet or one-click install
GDPR-ready, EU-hosted
Your data stays in Europe
Real-human support
We help you migrate, free
AI that never goes dark
100 free answers monthly, then pay-as-you-go
Reviews
Loved by people and teams that care about making every customer interaction more insightful and efficient.