"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Pricing
One platform. Honest pricing.
Pick the plan that fits today. Switch or cancel anytime — your data and free plan stay forever.
Basic
Best for: Solo founders trying things out
Try Yaplet hands-on with the essentials. Upgrade only if you need more.
Free
foreverNo card. No expiry. No upgrade pressure.
Vex AI replies on your free plan — most solo founders never need to upgrade.
What's included
- 1 Team member · Team members
- 1 Widget · Widgets
- Inbox
- 1 VEX Bot · VEX Bots
- 50 AI Answers · AI Answers
- Multiple content sources
Starter
Best for: Small teams getting their first AI in place
Live chat, your first AI assistant, and the inbox that ties them together.
$23
$29/ month
Save $72 / year
Your AI handles the easy 50% so your team only sees what really matters.
Everything in Basic, plus:
- 2 Team members · Team members
- 1 Widget · Widgets
- 1 Knowledge base · Knowledge Bases
- Basic · Copilot
- Inbox
- Message Templates
Most popular
Growth
Best for: Scaling teams that need automation
Vex AI, workflows, advanced analytics — everything to scale support without scaling headcount.
$79
$99/ month
Save $240 / year
Workflows + reporting + a Vex AI that learns your brand voice. Most teams pick this.
Everything in Starter, plus:
- 10 Team members · Team members
- 5 Widgets · Widgets
- 5 Knowledge bases · Knowledge Bases
- Full access · Copilot
- Inbox
- Message Templates
Enterprise
For high-volumeCustom limits, SLAs, SSO, audit logs and a dedicated CSM. Built for scale.
- Unlimited everything
- SAML SSO + audit logs + DPA
- Dedicated CSM + 99.9% SLA
Reply within 1 business day
GDPR-ready
EU-hosted, fully compliant
No card needed
Try free, decide later
Cancel anytime
No contracts, no calls
Real-human support
We help you migrate
Compare plans
Every feature, side by side.
Hover any feature for a quick explanation. Jump to a section using the tabs.
Features
Hover the question marks for context. Plan column highlights match the recommended plan above.
Pricing FAQ
Pricing questions, answered.
If something isn't clear, ping us — we reply in minutes during business hours.
Still have questions?
We're real humans — no bots here.
Yes. Upgrade and the new features unlock instantly with prorated billing. Downgrade and the change applies at the end of your current billing cycle — no fees, no calls.
Every paid plan starts with a 14-day free trial of all its features. No credit card required to start. If you don't upgrade, your account drops to the Basic free plan automatically — nothing breaks.
Each plan includes a generous bundle of AI Answers. If your usage runs beyond your monthly allotment, additional Answers are billed at just a fraction of a cent each — predictable, transparent, and always visible in your billing dashboard.
Yes. One click in your dashboard. No phone calls, no "win-back" emails. You keep access until the end of your current billing cycle.
All major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and SEPA in the EU. Annual Enterprise customers can pay by invoice and bank transfer.
Yes. The Basic plan is genuinely free, forever — no credit card, no expiry. It includes a widget, a VEX AI bot, and a generous monthly AI quota. Most solo founders never need to upgrade.
Ready when you are
Start free. Be live in 5 minutes.
Most teams are answering customers before lunch. Set up takes minutes, no card needed.
- Forever-free plan
- 14-day trial on all paid plans
- Cancel in one click
Live in 5 minutes
One snippet or one-click install
GDPR-ready, EU-hosted
Your data stays in Europe
Real-human support
We help you migrate, free
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G25.0/ 5
Excellent
Capterra5.0/ 5
Excellent