"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Canny alternative
Canny's roadmap, without the standalone roadmap bill.
Canny does one job well: collect feature requests, let customers vote, post a public roadmap. The issue is that's a $79/mo+ bill on top of every other tool (annual plans start lower but Pro runs $200–$299/mo). Yaplet ships the same public roadmap as one of 13 bundled tools.
- Public roadmap with voting, statuses and changelog — included
- No starter tier paywall — admins, voters and submissions are unlimited on free
- Linked to your live chat, AI agent and knowledge base — one product
- EU-hosted, GDPR by default
4.9 average rating
|
on G2 & Capterra| GDPR · EU-hosted Live · votes coming inUnlimited Feature requests
Side by side
Yaplet vs Canny, honestly compared.
Canny is the cleanest standalone roadmap tool — credit where it's due. Here's what changes when the roadmap is part of a bigger product.
YapletCCanny
Pricing
Pricing
Roadmap included on free plan
Free tier limited; Core from $19/mo annual ($79/mo monthly)
Feature voting
Feature voting
Unlimited
Unlimited
Public boards
Public boards
Public + private boards
Public + private boards
Linked to support inbox
Linked to support inbox
Same product as live chat & tickets
Integration via Zapier or API
AI summarisation of feedback
AI summarisation of feedback
Vex AI surfaces themes across requests
Autopilot AI included on all plans
Dedicated roadmap tooling depth
Dedicated roadmap tooling depth
Solid, focused on essentials
Deepest standalone roadmap product
Bundled with live chat, AI, newsletter
Bundled with live chat, AI, newsletter
Yes — same login & bill
No — roadmap-only
EU data residency
EU data residency
EU-hosted by default
US-hosted by default
Prices and features compared on 2026-05-20. Verify Canny pricing at canny.io/pricing.
Roadmap that talks to your inbox
Feature requests in the same place as the tickets that triggered them
Canny is a great product, but it lives on its own island. Customers vote in Canny, complain in Intercom, and the two never talk. In Yaplet, a customer can flag a request from inside a chat — it lands on the roadmap with the conversation attached.
- Convert a chat or ticket into a roadmap entry in one click
- Vex AI groups duplicate requests so you see real demand, not noise
- Tag, status, comment and ship — without copy-pasting between tools
Close the feedback loop
Ship a feature, notify everyone who asked for it
When a request goes from "Planned" to "Shipped", Yaplet emails everyone who voted, mentions them in the changelog, and lets you announce the feature in-app and via newsletter — all from the same tool.
- Auto-notify voters when a request changes status
- Built-in changelog with markdown, images and video
- Trigger in-app banners and newsletter to announce big releases
Run your roadmap without the standalone tool
Free forever. Move your boards over, link them to your support inbox, ship the loop.
No credit card Free plan forever Cancel anytime
Common questions
Switching from Canny, answered
Short, honest answers. Still unsure? Open a chat with us.
Talk to a real person
We can scope your migration in 15 minutes.
Yes. Export your Canny posts as CSV (or via their API) and we can help bulk-import them into Yaplet boards, including titles, descriptions, statuses, votes and voter emails.
No. Public roadmap voting works with just an email, or via SSO if you have it. Same UX as Canny.
We can map a custom domain to your Yaplet roadmap (e.g. roadmap.yourcompany.com). Existing Canny URLs can be redirected at the DNS level.
Canny is the deepest standalone roadmap tool, with Autopilot AI included on all plans. If roadmap is the only job-to-be-done and you need every advanced feature (custom segments, OKR linking, complex permission models), Canny may still be the right fit.
Vex AI groups similar requests across boards so you see real demand. It's not magic — but it saves the manual de-duplication work that grows with every successful product.
Same principle applies. If you're paying for any standalone roadmap tool while also paying for support tools, Yaplet replaces both line items with one. Drop us a chat for a side-by-side.
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G24.9/ 5
Excellent
Capterra4.9/ 5
Excellent