User journeys

Every path your visitors take, mapped.

User journeys turn raw page views into a clear flow diagram, from first page to last. See where most visitors go, where they drop off, and click any step to filter the whole map. No events to set up, no query to write.

  • Flow diagrams from first page to last
  • Bounce rate and top entry pages at a glance
  • Filter steps with wildcards like /docs/*
  • Click any node to drill in
4.9 · trusted by growth teams
G2Capterra G2 · Capterra No tags, no tracking plan

Sessions

12,480

Multi-page

41%

Bounce

38%

Top entry

/home

/home5,120/pricing2,940/blog1,180/pricing4,210/features3,360/docs2,180/signup2,470/docs/*1,920Exit1,540

/pricing

Arrived4,210

Continued68%

Exited32%

Step 2 · /pricing
Sessions · 12,4801h ago Updated

Top journeys

Your most common paths, ranked.

Below the map, a ranked table shows the multi-step paths visitors take most, with their share of sessions, so you can spot a pattern and click straight into it.

Top journeys

Ranked by sessions

Multi-step
1
/home/pricing/signup
1,940
62%
2
/home/features/pricing
1,210
39%
3
/blog/docs/docs/*
820
26%
Most common multi-step pathsLast 120 days
  • Ranked by share of sessions

    Each path shows how many sessions followed it and what share of your traffic that is, with a bar to compare at a glance.

  • Full paths, two to six steps deep

    See whole journeys end to end, so the real routes through your site are obvious.

  • From overview to detail in a click

    Spot a common path in the table, then click into the map to filter and explore it step by step.

Features

Everything you need to follow the path.

A flow diagram, the KPIs that frame it, and filters that need no query language.

Visual journey flows

A flow diagram of how sessions move from page to page, two to six steps deep, with thicker ribbons for busier routes.

KPI strip

Sessions, multi-page share, bounce rate and your top entry page, right above the map.

Wildcard path filters

Filter any step with patterns like /docs/*, with autocomplete suggested from your real traffic.

Click to filter

Click any node to pin it as a step and redraw the whole map around it. Click again to clear it.

Top journeys table

A ranked list of your most common multi-step paths, each with its session count and share.

Always fast

Journeys are pre-aggregated every hour, so 120 days of data opens fast instead of grinding through raw logs.

The big picture

From entry to exit, at a glance

See the routes most visitors take, watch where flows thin out step by step, and compare your entry pages by share of traffic, all in one diagram.

  • Spot the routes most visitors take
  • See where flows thin out, step by step
  • Compare entry pages by share of traffic
The big picture

Setup

Mapped in three steps.

From the widget snippet to a living journey map, with no tracking plan and no tagging.

1

Install the widget

Add the snippet and Yaplet starts recording page views automatically, no event tagging required.

2

Journeys build themselves

Sessions are stitched together and pre-aggregated every hour, so the map is always ready when you open it.

3

Open the map and filter

Set your step depth, click a node or type a path, and read the flow from entry to exit.

See the paths your visitors take.

Open a free Yaplet account, add the widget, and upgrade to Growth to open your journey map, updated hour by hour.

Free to start No credit card to try Journeys on Growth

FAQ

Questions about user journeys

What counts as a journey, how fresh the data is, and how far back it goes.

Still have a question?

Real humans on chat, happy to help.

A journey is one visitor's path through your site in a single session, built from the pages they viewed in order. Yaplet groups page views into a session and starts a new one after about three hours of inactivity. Paths are mapped up to six steps deep.

Yes. User journeys are built from page views, not custom or business events, so there's nothing to tag or instrument. URLs are cleaned up first: query strings and fragments are removed and IDs in the path are masked, so you see route shapes like /users/:id rather than raw values.

Journeys are pre-aggregated about once an hour, and the map shows an 'updated X ago' badge so you know how current it is. It isn't real-time streaming, and a brand-new site fills in over its first day of hourly runs before you have a full picture.

Up to 120 days. The window rolls forward each day, so you always have the most recent 120 days of journeys to explore.

No. Journeys are built from the same lightweight page-view tracking the widget already does, and the heavy aggregation runs on our servers, not in your visitors' browsers.

Journeys are keyed on Yaplet's own visitor identifier, not raw IP addresses or emails, and URLs are stripped of query strings and masked of IDs before they're stored. It builds on Yaplet's existing visitor tracking, so use it within your own privacy policy and consent setup.

User journeys are available on the Growth plan. Start free to set up your widget, then upgrade to Growth to open the map.

Reviews

People love us

Loved by people and teams that care about making every customer interaction more insightful and efficient.

G2G2
4.9/ 5
Excellent
CapterraCapterra
4.9/ 5
Excellent
"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK

Maya K.

Head of Support, SaaS company

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James D.

Founder, small business

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Customer Success Lead