"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Brevo alternative
More than email, without the Brevo volume meter.
Brevo prices your newsletter, automation, and chat as separate add-ons that scale with email volume. Yaplet bundles newsletter, marketing automation, live chat, forms, an AI agent, and voice on one flat plan. EU-hosted, free to start.
- Free forever. No sales call, no volume-based contract.
- Newsletter and automation bundled with live chat, not priced apart.
- Vex AI agent and AI voice on one plan, pay-as-you-go, no per-seat fees.
- EU-hosted, GDPR by default. No higher tier required.
4.9 average rating
|
on G2 & Capterra| GDPR · EU-hosted Live · switching from Brevo16 Tools in one plan
Side by side
Yaplet vs Brevo, line by line.
Brevo is a strong email and SMS suite. The difference is how support tools come bundled, and how the bill scales.
YapletBBrevo
Pricing model
Pricing model
One flat plan, all tools
Scales with email volume
AI agent
AI agent
Vex AI included
AI chatbot only on paid tiers
Voice agent
Voice agent
AI voice, 17 languages
No AI voice agent
Newsletter
Newsletter
Included, no volume meter
Included, volume-tiered
Signup forms
Signup forms
Included on every plan
Included on every plan
Live chat
Live chat
Bundled with AI agent
Conversations, separate add-on
Bundled tools
Bundled tools
16 tools, one plan
Marketing, sales & chat, priced apart
Email deliverability
Email deliverability
Solid, support-first focus
Deeper SMS and deliverability
Comparison reflects each tool's pricing model and standard capabilities, which may change over time. Check Brevo's site for current plans.
Bundled by default
Newsletter and chat, one Yaplet plan
With Brevo, newsletter, marketing automation, Conversations chat, and forms each sit on their own tier or add-on, and even the AI chatbot is gated behind a paid Conversations tier. Yaplet builds them as one product: same login, same data, same flat bill, with Vex AI included. You also get AI voice, a knowledge base, roadmap, bug reporting, tours, and replays Brevo does not offer as one product. 16 tools in total.
- Newsletter and marketing automation run beside live chat, no volume-tiered upsell.
- Vex AI reads your knowledge base and answers customers in your tone, in 100+ languages.
- Forms, roadmap, bug reports, tours, and replays all bundled in. AI voice is built in too, billed pay-as-you-go per minute.
Pricing you can forecast
One flat plan, not a volume meter
Brevo's bill climbs with email volume, and chat, automation, and contacts each push you up a tier. Yaplet is one flat plan per organization. You send newsletters, run automation, and chat with customers without watching a sending counter.
- Free forever covers most small teams. No trial that ends in a sales call.
- Newsletter, automation, and live chat included, never billed by send volume.
- EU-hosted, GDPR by default. Your data stays in the EU, no upgrade needed.
Move from Brevo in an afternoon
Import your contacts, install the widget, and run both in parallel until you're sure. We've helped teams move thousands of contacts and conversations.
No credit card Free plan forever Cancel anytime
Common questions
Switching from Brevo, answered
Short answers. Still unsure? Open a chat. We run on Yaplet ourselves.
Talk to a real person
We can scope your migration in 15 minutes.
Yes. Yaplet covers newsletter, marketing automation, signup forms, and live chat, the core of what teams use Brevo for. On top of that you get an AI agent (Vex) included on the flat plan, plus AI voice, a knowledge base, ticketing inbox, roadmap, bug reporting, tours, and replays.
Yes. Export your contacts and lists from Brevo as CSV and import them into Yaplet. Your segments and custom fields come across, and you can start sending newsletters and running automation right away.
Both send campaigns, segment contacts, and run automation. The difference is pricing and scope. Brevo tiers you by email volume and sells chat as a separate product. Yaplet bundles newsletter, automation, and live chat on one flat plan, so growing your list does not push the bill up a tier.
Yes. Yaplet's live chat is bundled with the AI agent on every plan, not sold as a separate add-on. Vex answers common questions from your knowledge base before a human steps in, in 100+ languages.
Both are included. Yaplet's automation builds multi-step campaigns triggered by customer behavior, and signup forms capture contacts straight into your lists. Neither is a paid upgrade, and both share data with your inbox and chat.
Brevo has deeper email deliverability infrastructure, stronger SMS and transactional email at scale, and a more mature CRM. If high-volume transactional email or a dedicated SMS pipeline is your core need, Brevo is the stronger fit. For support-first teams who want marketing alongside chat, an AI agent, and pay-as-you-go AI voice, Yaplet covers more ground on one plan.
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G24.9/ 5
Excellent
Capterra4.9/ 5
Excellent