More than email, without the Brevo volume tiers.
Brevo prices your newsletter, automation, and chat as separate add-ons that scale with email volume. Yaplet bundles newsletter, marketing automation, live chat, forms, an AI agent, and voice on one flat plan. EU-hosted, free to start.
- Free forever. No sales call, no volume-based contract.
- Newsletter bundled with live chat on every plan, never priced per contact.
- Yaplet AI agent and AI voice on one plan, pay-as-you-go, no per-seat fees.
- EU-hosted, GDPR by default. No higher tier required.
on G2 & Capterra| GDPR · EU-hosted
Side by side
Yaplet vs Brevo, line by line.
Brevo is a strong email and SMS suite. The difference is how support tools come bundled, and how the bill scales.
YapletComparison reflects each tool's pricing model and standard capabilities, which may change over time. Check Brevo's site for current plans.
Bundled by default
Newsletter and chat, one Yaplet plan
With Brevo, newsletter, marketing automation, Conversations chat, and forms each sit on their own tier or add-on, and even the AI chatbot is gated behind a paid Conversations tier. Yaplet builds them as one product: same login, same data, one platform, with an AI agent included. You also get AI voice, a knowledge base, roadmap, bug reporting, tours, and replays Brevo does not offer as one product. 17 tools in total.
- Newsletter and marketing automation run beside live chat, no volume-tiered upsell.
- Yaplet reads your knowledge base and answers customers in your tone, in 100+ languages.
- Forms, roadmap, bug reports, tours, and replays all bundled in. AI voice is built in too, billed pay-as-you-go per minute.
Pricing you can forecast
One flat plan, no volume tiers
Brevo's bill climbs with email volume, and chat, automation, and contacts each push you up a tier. Yaplet is one flat plan per organization. You send newsletters, run automation, and chat with customers without volume tiers — sending simply draws from your credit balance at a flat per-email rate.
- Free forever covers most small teams. No trial that ends in a sales call.
- Newsletter, automation, and live chat on one platform, never priced per contact.
- EU-hosted, GDPR by default. Your data stays in the EU, no upgrade needed.
Move from Brevo in an afternoon
Import your contacts, install the widget, and run both in parallel until you're sure. We'll help you with the switch, free.
Common questions
Switching from Brevo, answered
Short answers. Still unsure? Open a chat. We run on Yaplet ourselves.
Talk to a real person
We can scope your migration in 15 minutes.
Yes. Yaplet covers newsletter, marketing automation, signup forms, and live chat, the core of what teams use Brevo for. On top of that you get an AI agent included on the flat plan, plus AI voice, a knowledge base, ticketing inbox, roadmap, bug reporting, tours, and replays.
Yes. Export your contacts and lists from Brevo as CSV and import them into Yaplet. Custom fields you've created in Yaplet come across and you can add contacts to groups as you import, but segments need setting up again.
Both send campaigns, segment contacts, and run automation. The difference is pricing and scope. Brevo tiers you by email volume and sells chat as a separate product. Yaplet bundles newsletter, automation, and live chat in one product. The free plan holds 1,000 subscribers, Growth includes 100,000, and a subscriber add-on raises the limit to 100,000 or 250,000 on any plan.
Yes. Yaplet's live chat is bundled with the AI agent on every plan, not sold as a separate add-on. Yaplet answers common questions from your knowledge base before a human steps in, in 100+ languages.
Signup forms are included on every plan, and Yaplet's automation builds multi-step campaigns triggered by customer behavior as one small flat add-on — never priced by volume or contact count. Both share data with your inbox and chat.
Brevo has deeper email deliverability infrastructure, stronger SMS and transactional email at scale, and a more mature CRM. If high-volume transactional email or a dedicated SMS pipeline is your core need, Brevo is the stronger fit. For support-first teams who want marketing alongside chat, an AI agent, and pay-as-you-go AI voice, Yaplet covers more ground on one plan.
Proof
Don't take our word for it
A 5.0 rating on Capterra, and a marketplace where the AI now answers more than half of all support chats without the team.
G2 & Capterraigitems: in more than half of this year's chats, the team didn't have to reply
"The repetitive questions are gone. The team now handles the less common cases, the ones we haven't automated yet."
Daniel
Head of Marketing, igitems