"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Forms inside conversations
Forms that reply in your inbox, not a spreadsheet.
Build a form in minutes with drag-and-drop. Drop it into a chat, share it as a link, or hand it to your AI chatbot. Every reply lands in the same inbox as your chats, not a separate spreadsheet.
- Drag-and-drop builder with six field types
- Replies land in your inbox next to the chat, not in a spreadsheet
- Trigger automations on submit: assign, tag, email or hand off to Vex AI
- Free plan forever, no credit card to start
4.9 average rating
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on G2 & Capterra| GDPR · EU-hostedContact us
We reply within minutes
Submitted · just now128 Responses today
Templates that work
Three forms, ready in minutes.
Start from a blank canvas or grab a template: contact, rating or lead qualifier. Drag fields in, mark what's required, drop it into a chat or page.
Contact form
Capture name, email and the question. Reply from the same inbox.
Your name
Email address
How can we help?
Send message
Use this template
Rating form
Score the chat on a 5-star scale and grab an optional comment.
How was your experience?
Add a comment (optional)
Submit rating
Use this template
Lead qualifier
Two questions to spot the right fits and pass them to sales.
What best describes your team?
Me
2-10 people
10+ people
Continue
Use this template
Short text
Long text
Single choice
Multiple choice
Numeric scale
File upload
Built for real conversations
Everything you need to ask the right questions.
The field types and flows your team uses, included on every plan. No add-ons, no upgrade walls.
Visual drag-and-drop builder
Add fields, reorder them, write the question and you're done. No code, no formulas.
Six field types
Short text, long text, single choice, multiple choice, numeric scale and file upload. Enough for almost any form.
Required or optional
Mark each field as required or leave it optional. Yaplet checks the answers before the form can be submitted.
Star and scale ratings
Use the numeric scale field for 1-5 stars, NPS-style 0-10 questions or any range you choose. Custom labels for both ends.
File and screenshot upload
Visitors attach images, videos or PDFs up to 25MB. Useful for bug reports, design feedback or document submissions.
Welcome and thank-you screens
Set the tone with a friendly intro and close with a thank-you message. No extra tools needed.
Built for chat
Forms that fit the conversation
Most form tools send visitors to a separate page, and most visitors never come back. Yaplet keeps the form inside the chat, so they finish it. Drop a form mid-conversation, qualify a lead before assigning, or let your chatbot collect details on its own.
- Drop a form into a live chat with one click
- Use forms as a chat starter to collect details before assigning an agent
- Embed inside chatbot flows so Vex AI fills in fields step by step
Stay organised
Replies stay tied to the chat
Every submission stays attached to the visitor's conversation, so you see who said what and what they answered, side by side. Group related forms into boards, triage them like a kanban, and stop losing responses to spreadsheets.
- Form answers appear inline in the chat thread
- Group submissions on boards and move them through statuses
- Reply to the visitor from the same inbox
Live in minutes
Three steps from idea to first response
No designer, no formulas, no project plan. Build a form, drop it into a chat or page, watch the replies roll into your inbox.
1
Build your form
Open the builder, add fields by clicking, write the questions and mark what's required. It saves automatically.
2
Drop it into a chat or page
Send it to a visitor mid-conversation, attach it to a chatbot flow, or share it as a standalone link.
3
See responses in your inbox
Every submission shows up in the chat thread and on the form's board. Reply, sort or follow up in one place.
Ask better questions. Get better answers.
Build your first form in minutes. Keep the free plan forever. No card, no contract, nothing to cancel.
No credit card Free plan forever Cancel anytime
Common questions
Answers before you ask
Short, honest answers. Still stuck? Open a chat and we'll reply ourselves.
Talk to a real person
We use Yaplet too. Try it on us.
Six field types out of the box: short text, long text, single choice, multiple choice, numeric scale and file upload. You can mark any field as required and add a placeholder or a help subtitle.
Yes. Every form has its own shareable link, so you can use it anywhere: on its own, in an email, or behind a button. Submissions still land in your Yaplet inbox.
Yes. While chatting with a visitor you can launch any of your forms. It appears inside the chat, the visitor fills it in there, and the answers stay attached to the conversation.
Yes. Vex, our AI chatbot, can collect data field by field as part of a conversation (name, email, ticket details) using the same field types as a regular form.
Yes. Use the numeric scale field. Set the range (1-5 for stars, 0-10 for NPS, or anything you like) and add custom labels for the lowest and highest values.
Yes. The file upload field accepts images, videos and PDF documents up to 25MB. Useful for bug reports, design feedback or sending us documents.
Straight to your Yaplet inbox: in the chat thread they came from and on the form's board, where you sort, triage and reply. No separate spreadsheet, no export, no second tool.
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G24.9/ 5
Excellent
Capterra4.9/ 5
Excellent