"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Custom chatbots · no-code
Design chatbots that actually do something.
Yaplet's visual workflow builder lets you map out exactly what your bot says, asks and decides — without writing a single line of code. Capture leads, qualify visitors and hand off to your team, automatically.
- Drag-and-drop builder, no code required
- Button choices and conditional branches
- Capture email, phone and any custom field
- Hand off to a human the moment it gets tricky
5.0 average rating
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on G2 & Capterra| Zero code · zero engineers Published · live workflowDrag · drop · ship Visual builder
How a workflow looks
Visual nodes, real conversations.
Every workflow is a chain of nodes — start, ask, branch, collect, hand off. Drop them onto the canvas, draw lines, hit publish. The widget runs the rest.
Trigger
Drag onto canvas
Message
Drag onto canvas
Buttons
Drag onto canvas
Condition
Drag onto canvas
Collect data
Drag onto canvas
Live agent
Drag onto canvas
Pricing-page lead bot
Triggered on /pricing · 4 nodes
Trigger
Visitor on /pricing page
On /pricing · 30s+
Buttons
Pick what fits
Talk to sales
Just browsing
Handoff
Page Maya
Hand off to sales
Collect
Capture lead
name · email · company
Edit any node in one click4 nodes · 2 branches
Inside the builder
Every node you'll need to build a real bot.
Yaplet's workflow builder ships with the full set of building blocks. No upgrade walls, no hidden tiers — drop them onto the canvas and you're done.
Visual drag-and-drop builder
An infinite canvas with snap-to-grid nodes and clickable connections. Build, rearrange and publish without ever touching code.
Button choices
Give visitors clean, tappable options instead of a blank text box. Each choice can branch into a different path.
Form steps
Multi-step forms inside the chat — perfect for lead qualification, support tickets or signups, with file uploads supported.
Conditional branches
Send visitors down different paths based on what they answered, what page they're on or what data you've collected.
Collect any data
Email, phone, name, company — or any custom field you define. Saved straight onto the visitor profile.
URL & page targeting
Run different workflows on different pages. Pricing gets the lead bot, blog gets the newsletter prompt — you decide.
Ask open questions
Need a free-text answer? Add an Ask Question node and the bot waits for the visitor to reply before moving on.
Hand off to a human
Drop in a Request Agent node and the conversation jumps straight into your team's inbox — full context already attached.
Per-workflow analytics
See how many visitors entered, finished or dropped off each workflow, broken down by date — right inside the dashboard.
Capture more leads
Capture leads while you sleep
Your team can't be online 24/7 — your workflow can. Drop a lead-capture bot on key pages and you'll wake up to qualified, contacted, ready-to-reply prospects.
- Greet visitors automatically based on the page they land on
- Collect name, email, phone and any custom field you need
- Every reply lands in the same Yaplet inbox, ready for your team
Qualify before you reply
Qualify before you spend a second
Use conditional branches to ask the right questions up front. By the time a chat reaches a human, you already know who they are, what they need and how urgent it is.
- Branch the conversation based on the visitor's answer
- Skip qualified visitors straight to a live agent
- Send unqualified ones to a self-service article or form
Live in minutes
Three steps from idea to running bot
Sketch out the flow, attach it to your widget, watch it work. No engineers, no project plan, no extra tools.
1
Design your flow
Drag nodes onto the canvas, connect them, fill in the messages and choices. Preview before you publish.
2
Attach to a widget
Pick which widget runs the workflow and on which pages it should trigger. Publish in one click.
3
Measure and iterate
Watch the analytics tab to see how many visitors entered, completed or dropped off — then tweak the flow.
Build the bot you've been meaning to ship
Start free, drag your first workflow together this afternoon, keep your free plan forever. No card, no contract, no risk.
No credit card No code, ever Cancel anytime
Common questions
Custom chatbots, demystified
Short, honest answers about how Yaplet's workflow builder really works. Still stuck? Open a chat with us.
Talk to a real person
We use Yaplet too — try it on us.
Correct. The whole builder is drag-and-drop. You pick a trigger, drop nodes on the canvas, connect them with lines and click Publish. If you can use Figma or Miro, you can build a Yaplet workflow.
Messages, button choices, open-text questions, multi-step forms, data collection, conditional branches, links and a hand-off-to-human action. You can also call other workflows or your own AI bot from inside a flow.
Yes. Each workflow has its own trigger settings and conditional query — so you can run a lead bot on /pricing, a help bot on /docs and a feedback bot on the blog, all from the same widget.
Name, email, phone, company, plus any custom field you define on the visitor profile. Forms inside a flow can also collect file uploads, dropdown answers and longer text.
Yes — drop a Request Agent node into the flow. The conversation jumps into your inbox with the full context (every message, button click and form answer already attached), so the agent picks up exactly where the bot left off.
Every workflow has its own analytics tab inside Yaplet. You'll see how many visitors entered, completed or dropped off — broken down by date — so you know which steps to keep, edit or remove.
Custom workflows are part of the Yaplet platform you already use. Start free, build your first bot, and only upgrade when you need higher limits or advanced features.
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G25.0/ 5
Excellent
Capterra5.0/ 5
Excellent