Meet Vex, Your 24/7 AI Support Agent

Revolutionize your customer support with our human-like AI agent. Powered by ChatGPT, Vex understands and responds to customer inquiries with natural, contextual conversations that feel just like talking to a human agent.

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AI Support

Transform Your Customer Support with AI

Vex seamlessly integrates into your support workflow, providing immediate assistance to your customers around the clock. By resolving over 75% of support queries instantly, it dramatically reduces the workload on your human support team while maintaining high customer satisfaction.

Desktop chat
9:41
Mobile chat

Knowledge Sources

Train Vex with Your Content

/01

Website Integration

Vex can crawl and learn from your public URLs and sitemaps, automatically staying up-to-date with your website content.

/02

Knowledge Base

Seamlessly integrate your existing knowledge base articles to provide Vex with comprehensive product and service information.

/03

FAQ Integration

Import your frequently asked questions to help Vex address common customer inquiries instantly and accurately.

/04

Document Processing

Upload simple documents and text files to expand Vex's knowledge base with specific information and guidelines.

AI-Powered Support

Fully Autonomous Customer Support

Vex handles complete support conversations independently, leveraging its extensive knowledge base to provide human-like responses. It understands context, remembers conversation history, and delivers personalized solutions that feel natural and engaging.

Latest LLM models

Live Support

Integrations

9:41
Conversation with AI

Instant Resolution

Lightning-Fast Response Times

Say goodbye to customer waiting times. Vex responds instantly to inquiries 24/7, successfully resolving 75% of support tickets without human intervention. This dramatic improvement in response time leads to higher customer satisfaction and reduced support costs.

Conversation with AI

Smart Handoff

Intelligent Human Agent Transfer

Vex knows its limitations and recognizes when human expertise is needed. It smoothly transfers conversations to your support team when requested or when complex issues arise, ensuring customers always receive the most appropriate level of support.

Conversation with AI

Smart Learning

Continuous Knowledge Enhancement

Vex actively monitors frequently asked questions that aren't in its knowledge base, identifying gaps in its understanding. This intelligent feedback system helps you continuously improve support coverage by highlighting which new topics and information should be added to Vex's training data.

Conversation with AI

Reviews

People love us

Loved by people and teams that care about making every customer interaction more insightful and efficient.

Reviewers

89

verified reviews

5.0

average rating

Empower your team, engage your customers, and streamline support with Yaplet’s AI-driven solutions.

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Customer relation management software for mobile apps and websites.

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