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21Josh
Peter2m
You can upload documents, FAQ-s, or simply give an URL or sitemap and the content will be scraped automatically and periodically from your website.
Maximilian Fischer
Peter5m
You're welcome! If you'd like, you can start a 14-day trial and we can walk you through best practices for the migration.
Freja
Peter10m
Happy to help! If you'd like to test it for one client first, you can start with the free trial and expand from there.
Antoine Lefebvre
Patrick20m
C'est exact. Vous configurez les étapes et les règles de ciblage dans l'interface visuelle. That's right. You configure the steps and targeting rules in the visual interface.
Riley Kim
New30m
Yes, we show analytics for your chatbot flows, such as where users drop off, which paths are most common, and how they convert, so you can optimize the automation over time.
Felix
New60m
You can start the trial directly from the sign-up page. After the trial, you can decide whether to continue with a paid plan.
Emily
Patrick2h
Exactly! Vex hands off to a human agent when needed, passing along the conversation history and any links or articles it shared so far.
Daan Bakker
New4h
Yes, you build forms with a drag-and-drop interface and combine different field types, including file uploads, without writing code.
Giulia
New6h
Yes, you get a 14-day free trial. You can sign up on the website and start testing Vex, live chat, and other features without commitment.
Taylor Chen
New8h
Yes, the dashboard shows key metrics like opens, clicks, and overall campaign performance so you can optimize subject lines and content over time.
Sophie
New10h
The chat detects and responds in the user's language automatically, and the translation features make sure your agents can still respond comfortably.
Liam
New12h
It's all in the same interface. The AI can handle conversations and, when needed, hand them off to your live agents inside the same chat widget, so users don't feel any context switch.
Jordan Martinez
New14h
You can forward bug reports and all their context into your existing workflows through integrations or API, so your dev team doesn't need to change their main tools.
Julien Bernard
New16h
You can start with ready-made templates and then customize them to your brand and copy, or design your own from scratch if you prefer.
Erik Andersson
New18h
Yes, there's a schedule management interface with drag-and-drop shift planning. You can assign staff, handle changes, and automatically notify employees about upcoming shifts.
Sarah
New20h
Great question. Vex tracks frequently asked questions that don't have good answers yet and surfaces them so your team can add new content. Over time, this closes knowledge gaps and improves coverage.
Hannah Weber
New21h
We currently show all updates on the status page itself. Many customers also keep it bookmarked or integrate it into their internal monitoring workflow.
Marco
New22h
You can customize the appearance with your logo and brand colors, and use your own domain so it fits seamlessly with the rest of your product experience.
Camille
New23h
Absolutely. Many teams use tours for feature announcements, when you release something new, you can trigger a short guided tour to explain what it does and how to use it.
Oliver Thompson
New24h
You can. We provide an API so you can trigger emails programmatically from your own systems, which works well for transactional or event-based notifications.
Alex
New24h
Yes, absolutely. Vex is online 24/7 and can respond instantly at any time. During off-hours it will handle as many questions as it can, and anything it can't resolve can be escalated or logged for your team to review later.
