All

Josh

Peter

now

You can upload documents, FAQ-s, or simply give an URL or sitemap and the content will be scraped automatically and periodically from your website.

Maximilian Fischer

Peter

now

Actually one more question — does Yaplet support SSO for our team members?

Antoine Lefebvre

Patrick

20m

C'est exact. Vous configurez les étapes et les règles de ciblage dans l'interface visuelle. That's right. You configure the steps and targeting rules in the visual interface.

Riley Kim

30m

Yes, we show analytics for your chatbot flows, such as where users drop off, which paths are most common, and how they convert, so you can optimize the automation over time.

Felix

60m

You can start the trial directly from the sign-up page. After the trial, you can decide whether to continue with a paid plan.

Emily

Patrick

2h

Exactly! Vex hands off to a human agent when needed, passing along the conversation history and any links or articles it shared so far.

Daan Bakker

4h

Yes, you build forms with a drag-and-drop interface and combine different field types, including file uploads, without writing code.

Giulia

6h

Yes, you get a 14-day free trial. You can sign up on the website and start testing Vex, live chat, and other features without commitment.

Taylor Chen

8h

Yes, the dashboard shows key metrics like opens, clicks, and overall campaign performance so you can optimize subject lines and content over time.

Sophie

10h

The chat detects and responds in the user's language automatically, and the translation features make sure your agents can still respond comfortably.

Liam

12h

It's all in the same interface. The AI can handle conversations and, when needed, hand them off to your live agents inside the same chat widget, so users don't feel any context switch.

Jordan Martinez

14h

You can forward bug reports and all their context into your existing workflows through integrations or API, so your dev team doesn't need to change their main tools.

Julien Bernard

16h

You can start with ready-made templates and then customize them to your brand and copy, or design your own from scratch if you prefer.

Erik Andersson

18h

Yes, there's a schedule management interface with drag-and-drop shift planning. You can assign staff, handle changes, and automatically notify employees about upcoming shifts.

Sarah

20h

Great question. Vex tracks frequently asked questions that don't have good answers yet and surfaces them so your team can add new content. Over time, this closes knowledge gaps and improves coverage.

Hannah Weber

21h

We currently show all updates on the status page itself. Many customers also keep it bookmarked or integrate it into their internal monitoring workflow.

Marco

22h

You can customize the appearance with your logo and brand colors, and use your own domain so it fits seamlessly with the rest of your product experience.

Camille

23h

Absolutely. Many teams use tours for feature announcements, when you release something new, you can trigger a short guided tour to explain what it does and how to use it.

Oliver Thompson

24h

You can. We provide an API so you can trigger emails programmatically from your own systems, which works well for transactional or event-based notifications.

Alex

24h

Yes, absolutely. Vex is online 24/7 and can respond instantly at any time. During off-hours it will handle as many questions as it can, and anything it can't resolve can be escalated or logged for your team to review later.