"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."
MK
Maya K.
Head of Support, SaaS company
Visual workflow builder
Design chatbots that capture leads and qualify visitors.
Map out what your bot says, asks and decides in a visual canvas, without writing a line of code. Capture leads, qualify visitors and hand off to your team while you sleep.
- Drag-and-drop builder, no code required
- Button choices and conditional branches
- Capture email, phone and any custom field
- Hand off to a human the moment it gets tricky
4.9 average rating
|
on G2 & Capterra| Zero code · zero engineers Published · live workflowDrag · drop · ship Visual builder
How a workflow looks
Visual nodes, real conversations.
Every workflow is a chain of nodes — start, ask, branch, collect, hand off. Drop them onto the canvas, draw lines, hit publish. The widget runs the rest.
Trigger
Drag onto canvas
Message
Drag onto canvas
Buttons
Drag onto canvas
Condition
Drag onto canvas
Collect data
Drag onto canvas
Live agent
Drag onto canvas
Pricing-page lead bot
Triggered on /pricing · 4 nodes
Trigger
Visitor on /pricing page
On /pricing · 30s+
Buttons
Pick what fits
Talk to sales
Just browsing
Handoff
Page Maya
Hand off to sales
Collect
Capture lead
name · email · company
Edit any node in one click4 nodes · 2 branches
Inside the builder
Every node you'll need to build a real bot.
Every block you need to ship a working bot, included on every plan, free one too. No upgrade walls, no hidden tiers. Drop them on the canvas and you're done.
Visual drag-and-drop builder
An infinite canvas with snap-to-grid nodes and clickable connections. Build, rearrange and publish without ever touching code.
Button choices
Give visitors tappable options instead of a blank text box. Each choice can branch into a different path.
Form steps
Multi-step forms inside the chat, built for lead qualification, support tickets or signups, with file uploads supported.
Conditional branches
Send visitors down different paths based on what they answered, what page they're on or what data you've collected.
Collect any data
Email, phone, name, company, or any custom field you define. Saved straight onto the visitor profile.
Hand off to a human
Drop in a Request Agent node and the conversation jumps straight into your team's inbox, full context already attached.
Capture more leads
Capture leads while you sleep
Your team can't be online 24/7, your bot can. Drop a lead-capture workflow on your highest-traffic pages and wake up to a queue of qualified, contacted, ready-to-reply prospects.
- Greet visitors based on the page they land on
- Collect name, email, phone and any custom field you need
- Every reply lands in the same Yaplet inbox, ready for your team
Qualify before you reply
Qualify before a human says hello
Branch the conversation on the visitor's first answer. By the time a chat reaches your team, you already know who they are, what they want and how urgent it is. No more discovery questions.
- Branch the conversation based on the visitor's answer
- Skip qualified visitors straight to a live agent
- Send unqualified ones to a self-service article or form
Live in minutes
Three steps from idea to running bot
Sketch the flow, attach it to your widget, watch it run. No engineers, no project plan, no extra tools.
1
Design your flow
Drag nodes onto the canvas, connect them, fill in the messages and choices. Preview before you publish.
2
Attach to a widget
Pick which widget runs the workflow and on which pages it should trigger. Publish in one click.
3
Measure and iterate
Watch the analytics tab to see how many visitors entered, completed or dropped off, then tweak the flow.
Capture leads from your highest-traffic pages — tonight
Drag your first workflow together this afternoon. Keep the free plan forever. No card, no contract, no risk.
No credit card No code, ever Cancel anytime
Common questions
Custom chatbots, demystified
Short, honest answers about how Yaplet's workflow builder works. Still stuck? Open a chat with us.
Talk to a real person
We use Yaplet too. Try it on us.
Correct. The whole builder is drag-and-drop. You pick a trigger, drop nodes on the canvas, connect them with lines and click Publish. If you can use Figma or Miro, you can build a Yaplet workflow.
Messages, button choices, open-text questions, multi-step forms, data collection, conditional branches, links and a hand-off-to-human action. You can also call other workflows or your own AI bot from inside a flow.
Yes. Each workflow has its own trigger settings and conditional query, so you can run a lead bot on /pricing, a help bot on /docs and a feedback bot on the blog, all from the same widget.
Name, email, phone, company, plus any custom field you define on the visitor profile. Forms inside a flow can also collect file uploads, dropdown answers and longer text.
Yes. Drop a Request Agent node into the flow. The conversation jumps into your inbox with the full context (every message, button click and form answer already attached), so the agent picks up where the bot left off.
Every workflow has its own analytics tab inside Yaplet. You'll see how many visitors entered, completed or dropped off, broken down by date, so you know which steps to keep, edit or remove.
Yes. Custom workflows are included on the free plan. Build your first bot, ship it on your site, and upgrade only when you need higher limits or advanced features.
Reviews
People love us
Loved by people and teams that care about making every customer interaction more insightful and efficient.
G24.9/ 5
Excellent
Capterra4.9/ 5
Excellent