Pricing

Thirteen tools. One bill.

Replaces the four or five customer tools you pay for today. Pick the size that fits. Switch or cancel in one click, free plan stays forever.

Basic

Best for: Solo founders trying things out

Try Yaplet hands-on with the essentials. Upgrade only if you need more.

Free

forever

Free forever — upgrade when you outgrow it.

Vex AI replies on your free plan — most solo founders never need to upgrade.

What's included

1 Team member · Team members
1 Widget · Widgets
Inbox
1 VEX Bot · VEX Bots
50 AI Answers · AI Answers
Multiple content sources

Starter

Best for: Small teams getting their first AI in place

Live chat, your first AI assistant, and the inbox that ties them together.

$23

$29/ month

Save $72 / year

Your AI handles the easy 50% so your team only sees what really matters.

Everything in Basic, plus:

2 Team members · Team members
1 Widget · Widgets
1 Knowledge base · Knowledge Bases
Basic · Copilot
Inbox
Message Templates

Every feature, side by side.

Compare what each plan includes, down to the exact AI quota and seat counts. Hover any feature for a plain explanation.

Features

Click a plan card above to highlight it here. Hover the info icons to see what each feature does.

Pricing FAQ

Pricing questions, answered.

The fine print, made clear. If anything's still fuzzy, ping us in chat. Real humans reply in minutes during business hours.

Still have questions?

We're real humans, no bots here.

Yes, from your billing dashboard, in one click. Upgrades unlock instantly and you're only charged for the days you use. Downgrades apply at the end of your current billing cycle. No fees, no phone calls, no rep to convince.

Every feature of your chosen paid plan, unlocked for 14 days. No credit card to start. If you don't upgrade, your account drops to the free Basic plan. Your conversations, contacts, and AI training stay where they are.

Nothing breaks. Overages are billed at a few cents per Answer (exact rate shown in your billing dashboard before you ever pay for one) and added to your next invoice. You can also cap usage so you never get a surprise bill.

Yes. One click in your dashboard. No phone calls, no "win-back" emails. You keep access until the end of your current billing cycle.

All major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and SEPA in the EU. Annual Enterprise customers can pay by invoice and bank transfer.

Yes. The Basic plan is free, forever. No credit card, no expiry. It includes a widget, a VEX AI bot, and a generous monthly AI quota. Upgrade when you outgrow it — not before.

Ready when you are

Start free. Be live in 5 minutes.

Drop one snippet on your site and you're answering customers today. No card, no call, no setup fee.

Start free — no card

Compare plans

Forever-free plan
14-day trial on all paid plans
Cancel in one click

Live in 5 minutes

One snippet or one-click install

GDPR-ready, EU-hosted

Your data stays in Europe

Real-human support

We help you migrate, free

Reviews

People love us

Loved by people and teams that care about making every customer interaction more insightful and efficient.

4.9/ 5

Excellent

Capterra

4.9/ 5

Excellent

"We replaced three tools with Yaplet and our response time dropped from 4 hours to 2 minutes. The AI gets it right almost every single time."

Maya K.

Head of Support, SaaS company

"The setup was honestly the easiest I've done in 10 years. We were live on Monday morning and answering tickets by lunch."

James D.

Founder, small business

"Vex AI handles around 80% of our questions on its own. My team finally gets to focus on the conversations that actually need a human."

Sara P.

Customer Success Lead